BBC Bias Digest

08:44 am
21 November 2024

BBC Complaints Process

Grade’s Herculean task to tackle the biased, woke BBC

Grade’s Herculean task to tackle the biased, woke BBC

BBC Bias, BBC Complaints Process, Ofcom | | by Andrew

MICHAEL Grade – Baron Grade of Yarmouth – becomes chairman of Ofcom today.

He takes over days after Culture Secretary Nadine Dorries published Up Next, her White Paper on the future of broadcasting.

Main points include that the current BBC licence fee funding regime will eventually come to an end, Channel 4 will be privatised and that ‘TV-like’ content will be subject to ‘harmful content’ restrictions regulated and policed by Ofcom.

The latter point apart – which Big Brother Watch fears will presage a new age of government censorship – many of the aspirations in the White Paper make sense and can be seen as necessary and often overdue adaptations to developments in the fast-changing broadcasting  arena.

Lord Grade – who takes the Conservative whip in the House of Lords – has a formidable industry track record, from being director of programmes of the former ITV company LWT in the 1970s, controller of BBC1 and chief executive of Channel 4 in the 1980s and 90s, to chairman of the BBC and then executive chair of ITV in the noughties.

It is rumoured in Westminster that he intends to be especially tough on the BBC and in particular to use Ofcom’s regulatory leverage over the BBC to ensure impartiality. He apparently has the full backing of Mrs Dorries, who, it is understood, pushed hard for his appointment.

But ambition will not mean a fig unless the Corporation’s epidemic-scale wokery and groupthink is rooted out. BBC bias is now so blatant that it is impossible to keep track, as Peter Hitchens eloquently pointed out at the weekend. 

On issues such as diversity and climate alarm, BBC troops see themselves as warriors of change and activists rather than chroniclers of events.

Changing the licence fee could have a powerful corrective impact, but there is no definite date or detail as yet. So in the short term, the only hope of rooting out bias is through Ofcom.

Against this background, in the 22,000 words of the White Paper, there are only six mentions of impartiality. The key passage at Chapter 2, section 1 states:

‘Looking forward, the government also wants to see the BBC taking steps to reform over the next six years. This includes taking action to improve on its impartiality, which is central to the BBC’s Mission and to maintaining trust with audiences. In that context we welcome the BBC’s 10-Point Impartiality and Editorial Standards Action Plan, published in October 2021, which aims to raise standards by ensuring that BBC programmes and content are fair, accurate, unbiased, and reflect the UK public. Alongside this, the BBC adopted the findings of the Serota Review into the BBC’s governance and culture in full. While the Action Plan is a good start, changes are necessary and they need to be delivered.’

Does that suggest definite action of the sort required? Only time – and Lord Grade – will determine.

His task, though, is Herculean.

Ofcom’s track record as BBC regulator – which it became at the start of the current Charter in 2017 – can only be described as complacent and inept. One of its key tasks in this domain is as appeals body on complaints. But in the four years since it took over, the Content Board has decided to investigate only six of the hundreds referred to it; none has been upheld. This chart illustrates vividly how dire the position is:

Part of the problem here is the Content Board is stuffed full of figures who have worked for the BBC, and is thus not independent. 

Also in Lord Grade’s in-tray related to impartiality is the Jewish bus incident on December 1 last year. A party of Jewish youths innocently celebrating Hanukkah in Oxford Street were terrorised and spat at by racist thugs. The BBC initially claimed they had evidence which showed that the attack had been at least partially provoked by an anti-Islamic insult from someone on board the bus. The Jewish community was outraged, and eventually the BBC Editorial Complaints Unit issued a highly-qualified apology of the sort routinely deployed to make issues go away. 

At this point, Ofcom stepped in – and keen to make it look as they took their regulatory responsibilities seriously – announced that they would also investigate. 

More than three months on, the Content Board has not yet published its findings. This defies belief. With the board having never yet ruled against the BBC, the suspicion is growing that that the inquiry announcement was a PR ploy to deflect criticism.

This is just a starter in the list of mammoth tasks Lord Grade will face in the coming months.

Mail on Sunday editorial slams ‘useless’ BBC complaints process

Mail on Sunday editorial slams ‘useless’ BBC complaints process

BBC Bias, BBC Complaints Process, Ofcom | | by David Keighley

The Mail on Sunday December 26, 2021

The BBC is Silencing the viewers who should be heard

THE BBC’s existence is an attempt to answer a series of linked riddles. How can you sustain a national broadcaster to pursue the best in everything, free from commercial pressure? How can the state collect the funds for such a body, without turning it into a lapdog of the ruling party? How can such a corporation be regulated to ensure impartiality? Once, the BBC contained so many men and women who profoundly believed in its mission that this task was easier and governments worried about it less. But since the 1960s, a growing number of BBC personnel have decided these high principles do not apply to them. If nobody stops them, they turn the Corporation into a megaphone for their largely Left-wing opinions. And, increasingly, nobody does stop them. The public have noticed and so they turn to the BBC’s own complaints system in the hope of having some influence. But as we report today, that system is more or less useless. Its supposed backstop is the quango Ofcom, crammed with ex-BBC staffers and marinated in the same ideas. And the first stage of the complaints procedure itself is just a sort of spongy layer, outsourced to the service company Capita, apparently designed to soak up and ignore public discontent. As we report today, only a tiny number of complaints – roughly one in a thousand – ever reach the real complaints department, the grandly named Executive Complaints Unit. Most viewers almost certainly do not know how to get their grievances past Capita’s software. This is a mockery of the licence-payer. Whatever the right answer is to the BBC’s complaints, this is the wrong one. Culture Secretary Nadine Dorries is correct to be worried and should act swiftly to ensure the voice of the viewers is actually heard in the Corporation’s sequestered corridors.

 

… while broadcaster investigates less than 0.1% of its complaints

By Anna Mikhailova

DEPUTY POLITICAL EDITOR

THE BBC’s complaints process faces being overhauled by the Culture Secretary amid concerns too few are being treated seriously. Analysis presented to Nadine Dorries shows that out of almost half a million complaints in the year 2020-21, less than 0.1 per cent were investigated by the Corporation’s Executive Complaints Unit. It follows concerns from MPs that the BBC is ‘marking its own homework’ and needs to Stop handling complaints from viewers and listeners in-house.

The data, seen by The Mall on Sunday, shows that just 455 of 462,255 complaints were looked at by the Executive Complaints Unit in 2020/21. Of these, only 185 were escalated to the media regulator Ofcom – 0.04 per cent of the total. That year – a record number for complaints – included 23,674 about Emily Maitlis’s critical monologue about Dominic Cummings on Newsnight in May 2020. In 2019-20, 759 out of 368,377 complaints were looked at by the Executive Complaints Unit – or 0.2 per cent -while 233 were escalated to Ofcom, some 0.06 per cent.

The unit represents the second stage of the BBC’s complaints process. The first stage is out-sourced to private firm Capita. Ian Paisley, the DUP MP for North Antrim, said:

‘The figures are absolutely astounding. No other credible complaints process would justify those outcomes. There is something systemically wrong with the system that has to be changed.’

Ms Dorries is expected to look at the complaints system as part of next year’s mid-term review of the BBC’s Royal Charter. A Government source said:

‘The process needs to maintain public confidence. With so few corn-plaints being reviewed, it raises serious questions.’

The BBC said referring cases to the Executive Complaints Unit is down to complainants. However, it is up to them to tell the BBC they are unhappy with the response they received from the network. The process of referring to the unit is contained in a lengthy 52-page document that has to be downloaded from the BBC website.

Last night, the BBC refused to reveal how many complaints are handled entirely by Capita on its behalf. A spokesman said.

‘The BBC has a thorough, transparent and easy to use complaints process, We keep the process under review. This includes a public consultation held last year following which we made changes to increase transparency and the information provided to audiences.’

An Ofcom spokesman said: ‘We have consistently called for the BBC to be more transparent.’

BBC censures presenters – but not very much

BBC censures presenters – but not very much

BBC Bias, BBC Complaints Process | | by David Keighley

Two rulings have been made in the past ten days by the BBC’s editorial complaints unit (ECU) against Corporation presenters. Both the offending broadcasts, one an attack on Donald Trump, the other the ‘sneering’ handling of an interview with Rod Liddle about Brexit, took place in July.

This is hold the front page territory. Usually, the unit dismisses everything thrown at it, on grounds which have turned stonewalling into a whole new art form. The nature and extent of this is detailed in this blog dealing with the rejection by the ECU of a complaint from News-watch about the pro-EU, anti-Brexit bias in the BBC Radio 4 Mark Mardell series Brexit: A Love Story?

So who are the two who have earned such exceptional opprobrium? Step forward Emily Maitlis, of BBC2 Newsnight, and Naga Munchetty, a regular BBC1 Breakfast Time presenter.

An immediate observation is that those in the ECU should now watch their backs. Under the Corporation’s separate but over-riding equal opportunities agenda, singling out in quick succession two women in this way could be deemed by internal and external thought police as both sexist and anti-feminist. Labour MP David Lammy has already called the ECU’s decision against Ms Munchetty ‘appalling’, and 150 black broadcasters are demanding that the BBC reverse the ruling on her.

The pair’s transgressions, according to the ECU? Ms Maitlis was ‘too personal’ when she quizzed Sunday Times columnist and former BBC Today editor Rod Liddle about his book on Brexit, The Great Betrayal, suggesting that his views in it were often racist and xenophobic. The full ten-minute interview is on YouTube, and you can read the transcript here. 

In the sequence, Mr Liddle’s fellow guest was Tom Baldwin, the communications director of the People’s Vote campaign.

Ms Munchetty, for her part, had ‘gone beyond’ what editorial guidelines allowed by asserting that Donald Trump’s views were ‘embedded in racism’ when he tweeted that Democrat politicians Ilhan Omar, Alexandria Ocasio-Cortez, Ayanna Pressley and Rashida Tlaib should ‘go back home’ to sort out problems there rather than criticising the US. A 40-second extract from the sequence was tweeted by the BBC itself on the day of transmission.

The ‘partly upheld’ ruling added: ‘She went on to comment critically on the possible motive for, and potential consequences of, the President’s words. Judgements of that kind are for the audience to make, and the exchange fell short of due impartiality in that respect.’

Excuse me, if that’s the case, where does virtually all of US correspondent John Sopel’s reporting of Donald Trump stand? His bias is evident in almost every utterance. And what of Roger Harrabin’s almost risible partisanship in the climate change arena?

Miracles sometimes do happen. This might be the start of a whole new chapter in BBC accountability and rigour in enforcing Charter impartiality requirements, a sign that the Corporation is beginning to take action against the blizzard of biased reporting that dominates its coverage of issues such as climate change and Brexit.

But don’t hold your breath. At this stage, the full ECU rulings against the two women are not available; there are only the briefest details on the BBC complaints website.

What’s the point of guilty findings if precise reasons are not given? The BBC is its own judge and jury in the vast majority of complaints, and for that reason, maximum transparency and explanation should be a matter of course so that licence fee-payers can be confident that their concerns are being scrupulously considered.

Further examination of the brief details of the ruling in the Maitlis case in the light of the transcript and video of the exchange with Mr Liddle raises huge concerns.

Point number one is that we are told that Ms Maitlis was said by the unnamed complainant to have been ‘sneering and bullying’ towards Mr Liddle. The ECU does not address this grave core charge at all.

It says simply: ‘The ECU did not agree that it was possible to deduce Emily Maitlis’s view on Brexit from the discussion. It also believed that it was valid to press Mr Liddle on his personal views and noted that he had the opportunity to vigorously defend himself.’ As an action point it adds: ‘The programme has been reminded of the need to ensure rigorous questioning of controversial views does not lead to a perceived lack of impartiality.’

Looking at the interview and checking against the transcript, it’s easy to see why the complainant thought Ms Maitlis was both sneering and bullying. She spoke over Mr Liddle, aggressively interrupted him, relentlessly suggested he was racist and xenophobic and focused the interview in that territory, refused to accept Mr Liddle’s point that some of his barbs in his columns were humorous, allowed fellow guest Mr Baldwin to join in to underline her claims of racism, and throughout reinforced her verbal onslaught with body language which expressed what looked like contempt and was arguably sneering in tone for much of the time.

Her approach was cumulative, but was best typified halfway through the exchange when she asserted in connection with her allegation that Liddle was racist: ‘It’s so consistent, it’s week after week, the bile that you spew up has to be who you are.’

To be fair, towards the end, Ms Maitlis put two adversarial questions to Tom Baldwin, based on the point that holding a second referendum was not democratic. But her tone towards him was strikingly less negative, and she did not follow through with the sort of treatment handed out to Mr Liddle. To be fair again, her questions opened the door for Mr Liddle to attack Mr Baldwin’s approach and to assert that if the second referendum did not back remain, his group would probably press for a third vote.

To sum up, the ECU’s ruling is both disingenuous and an affront to common sense. What it ruled was simply this: ‘It was insufficiently clear that this was not Ms Maitlis’s view of Mr Liddle but that of his critics, and the persistent and personal nature of the criticism risked leaving her open to the charge that she had failed to be even-handed between the two guests.’

Pardon? Her questions, observations, body language and overall handling of the interview can only be described as overtly hostile. This was an outright open attack on Mr Liddle.

The most disgraceful aspects of Ms Maitlis’s handling of the exchange, such as sneeringly calling Mr Liddle a xenophobe – which were the main substance of the complaint – have been glossed over in the outline finding or completely ignored.

Trust in the BBC will only return, if ever, when its complaints procedures become rigorously robust and independent and genuinely tackle the current rampant bias. There is no sea change here. Ms Munchetty and Ms Maitlis behaved in the way they did because the current editorial framework fosters such bias.

BBC complaints system and ‘fake news’ attacked

BBC complaints system and ‘fake news’ attacked

BBC Bias, BBC Complaints Process | | by BBCwatch.org

Guest post from BBC Watch, originally published on their website

On December 31st the BBC News website published an article titled “How fake news plagued 2017” which provides readers with the following definition under the sub-heading “What is fake news?”.

  • Completely false information, photos or videos purposefully created and spread to confuse or misinform
  • Information, photos or videos manipulated to deceive – or old photographs shared as new
  • Satire or parody which means no harm but can fool people

Other proposed definitions of the phenomenon are wider. As Claire Wardle of First Draft (which is partnered by BBC News) has noted, it can also include misinformation promoted by journalists.

Unsurprisingly, the BBC’s article about ‘fake news’ in 2017 does not include any of its own content – which would not fall under the definition it has chosen to promote.

However, BBC Watch has recorded numerous examples of misinformation promoted by the BBC throughout the past year. Among the inaccurate claims made by the BBC to which we have managed to secure corrections are the following:

1) The claim that most Gulf Arab countries “now accept the existence of the Jewish state”:

BBC partially corrects ‘The World Tonight’ inaccuracies

2) The claim that Jerusalem as a whole is “occupied”:

Following complaint, BBC Arabic corrects partisan terminology

3) The claim that nine people murdered in a terror attack in 2002 were “Jewish settlers”:

BBC Watch secures another correction to a BBC Arabic article

4) The claim that an attack in Syria was carried out by Israel:

BBC News website amends claim of Israeli strike in Syria

5) The claim that Tel Aviv is “the Israeli capital”:

BBC Watch prompts edit of BBC WS inaccurate location of Israel’s capital

6) The claim that Jews rioted in Manchester in the 1940s:

After nearly 3 months, BBC finally corrects Manchester inaccuracy

Error acknowledged, complaint upheld – yet BBC inaccuracy still remains online

7) The claim that Israel was “carved out of land which had belonged to the Palestinians”:

BBC WS acknowledges inaccurate claim in history show

8) The claim that Mt Scopus and the Hebrew University are “Israeli settlements”:

BBC Watch prompts amendment to inaccurate BBC map

9) The claim that the Battle of Beersheba “led to” the Balfour Declaration:

Inaccurate BBC Balfour Declaration claim misleads audiences

10) The claim that “most Jewish organisations” rejected the 1947 Partition Plan:

BBC Watch complaint on Partition Plan inaccuracy upheld

11) The claim that a convicted soldier held the rank of sergeant:

BBC News website twice reports convicted soldier’s rank inaccurately

12) The claim that attacks on Israeli communities were carried out using “mortars”:

Correction secured to inaccurate BBC News website claim about Gaza attacks

The BBC’s narrow definition of ‘fake news’ is of particular interest given that just last month the corporation announced that it was “launching a new scheme to help young people identify real news and filter out fake or false information”.

“James Harding, the director of BBC News, said: “This is an attempt to go into schools to speak to young people and give them the equipment they need to distinguish between what’s true and what’s false.” […]

“I think that people are getting the news all over the place – there’s more information than ever before,” said Harding.

“But, as we know, some of it is old news, some of it is half truths. Some of it is just downright lies. And it’s harder than ever when you look at those information feeds to discern what’s true and what’s not.”

Given the above examples (as well as countless others) of misinformation promoted by the BBC – along with its notoriously slow complaints procedure and inadequate corrections mechanism which does not even include a dedicated corrections page on the BBC News website – one might well conclude that the physician first needs to heal himself.

BBC Watch would like to thank all the many readers who contacted us during 2017 to bring problematic BBC content to our attention. Please continue to write in – your tips are an invaluable contribution to our work of identifying content that breaches BBC editorial guidelines and trying to secure corrections to claims that mislead and misinform BBC audiences in a manner no less pernicious than the type of ‘fake news’ that the BBC does recognise.

Photo by mikemacmarketing

BBC’s Harlow ‘Brexit race hate’ claims debunked

BBC’s Harlow ‘Brexit race hate’ claims debunked

BBC Bias, BBC Complaints Process, EU Referendum | | by David Keighley

On August 31 last year, the £1billion taxpayer-funded BBC news machine went into what can only be described as incontinent anti-Brexit overdrive in response to the killing of a Polish man in Essex.

This, its headlines declared, was being regarded as a race hate killing triggered by the Brexit vote two months earlier.

It emerged on Friday at the final sentencing hearing in this sorry case that what happened that day was the polar opposite of what the corporation projected so forcefully in in its headlines.

After the EU referendum, every part of the BBC was working flat out to show why the vote was a huge mistake, as illustrated in News-watch reports here and here. Programmes in Radio 4’s Brexit Collection predicted – with scarcely a peep of counter-opinion – that there would be rioting on the streets over food price hikes.

Then, on August 31, the news broke that a well-liked Polish immigrant in Harlow had been killed. Rumours were circulating that a gang of feral youths were responsible and that there could be a racist element. Police were ‘not ruling this out’.

For the corporation, this was too good to be true. Reporter Daniel Sandford’s account in the main BBC1 bulletins that night suggested strongly that this was a ‘frenzied’ race-hate murder by feral youths and was triggered by Brexit. To reinforce the point, his report – along with other material on the BBC website – included edited reaction to that possibility from the local MP and a Polish diplomat. The full transcript can be seen here.

Later, over on BBC2’s Newsnight, John Sweeney ratcheted up this crude tabloid sensationalism by including an interview in his edited package about the killing in which a friend of the dead man suggested that Nigel Farage ‘now has blood on his hands’.

Let’s not mince words. The death of Polish immigrant Arkadiusz Jozwik, 40, following a late-night altercation in Harlow’s Stow shopping centre, was a sordid, tragic affair, and a sorry reflection of the escalating level of violence in Britain today.

But with Friday’s sentencing at Chelmsford Crown Court of the youth responsible for Mr Jozwik’s death, we know the full story. And it was light years away from what can now be seen as the BBC’s deliberate anti-Brexit editorial drive. Its elevation of the ‘race hate’ angle was especially biased and in tune with its overall portrayal – as also illustrated here – that the Leave vote was swayed by uneducated, bigoted thugs.

The facts that are now clear are, first, that Mr Jozwik was not the victim of a gang killing, nor was he murdered. One youth, said to be a ‘shrimp’ little more than five feet tall and then aged 15, was responsible, and he was convicted of manslaughter.

The youth felled Mr Jozwik with one ‘superman’ punch delivered from behind. But the cause of death was impact with the pavement. All parties in court – including the Crown Prosecution Service and the judge – accepted that the punch was vicious but was not intended to kill.

Second, the ‘gang’ involved did not instigate the incident which led to the punch, and were not spoiling for a fight. It was, as emerged on Friday in court, totally the other way round. The defendant and his friends were provoked. Mr Jozwik had been out drinking with a friend and, according to police statements gathered by a team of detectives and read out in court, was rolling drunk.

Patrick Upward, counsel for the youth, told the sentencing court: ‘Far from being the all-affectionate individual of those that knew him, the deceased and his companion, according to witnesses, were staggering from drink. They made racist remarks to the youths and invited violence from those youngsters, and they were considerably bigger and stronger than the young people. It was after the deceased pushed one of the youngsters that this defendant did what he did.’

The teenager, now aged 16, was sentenced to three years in a youth detention centre.

So what are the lessons? In any killing where the facts are not clear, there should always be a degree of caution by journalists in their framing of initial reports. This applies especially to the BBC which has to adhere to Charter impartiality requirements and its associated editorial guidelines.
On August 31 last year, Daniel Sandford did mention briefly that there was doubt in some quarters about the racist motive, but the race-hate angle was unquestionably most prominent in his report and online. The Sweeney report on Newsnight amplified further the overall BBC approach of outright sensationalism.

Immediately afterwards, News-watch formally submitted detailed complaints to the BBC’s Complaints Unit. With total predictability, they were dismissed.

Meanwhile, the deluge of anti-Brexit BBC reporting has continued, including the angle that race-hate was involved in the vote. And how did the BBC report Friday’s sentencing hearing? With a headline that this was not a race hate murder connected to Brexit? That Daniel Sandford had been wrong to afford such prominence to that possibility? That the (English) killer had been provoked by racist chants by a drunken Polish man 25 years his senior? And that the Farage blood-on-hands quote had now been shown to be preposterous?

Of course not. Tucked away in the BBC’s regional website Essex pages is a short 280-word report that makes no mention of last year’s intemperate sensationalism by the corporation, and notes only towards the end the key point that the racism involved did not emanate from the killer.

Confirmed: BBC complaints process is unfit for purpose

Confirmed: BBC complaints process is unfit for purpose

BBC Bias, BBC Complaints Process, Newsnight, Ofcom | | by David Keighley

At the heart of the BBC’s reform under its new Charter – due to come into effect imminently – is that for the first time, an outside body, Ofcom, will become the final court of appeal in complaints about impartiality.

The idea is that this will clean the Augean stables and the Corporation will end its rampant bias towards Brexit, climate alarmism, the impact of immigration, multiculturalism and rafts of other issues.

This is looking increasingly like poppycock. For a start, the members of the Ofcom Content Board are drawn from exactly the same prejudiced background as the BBC Trustees. But putting that aside for one moment, the tale below illustrates precisely why.

On August, 31, Arkadiusz Jozwik, a Polish man living in Harlow, was killed in a late-night fracas in the pizza parlour where he worked.

In the immediate aftermath of the crime, police arrested six local youths (all under 16) but quickly released them on bail without charge.   There were no further developments until this week when a 15-year-old from Harlow was charged with Mr Jozwik’s manslaughter. Of fundamental importance, it has also emerged that a race hate charge in connection with the death is not being pursued.

When news of the killing emerged, the BBC’s news operation went into hyper-ventilating overdrive.

On the BBC1 News at Six, reporter Daniel Sandford compiled a report in which the fulcrum was there were now fears that this was a ‘a frenzied racist attack triggered by the Brexit referendum’.

A few hours later, John Sweeney, on BBC2’s Newsnight – one of the Corporation’s main investigative journalists – took matters a step further in the editing of his report. He included as the conclusion so that it could not be ignored this inflammatory sounbdbite from another local Polish man:

But I mean, Nigel Farage, I mean, thank you for that, because you are part of this death, and you’ve got blood on your hands, thanks to you, thanks for all your decision, wherever you are, er . . . yeah, it’s your call.

Clearly in play and being reinforced to maximum extent by the Corporation was the central idea – evident in other programmes, too, as is documented on the News-watch website here –  that June 23 had unleashed a torrent of racist venom. In the BBC’s world the jackboots were now out – and on the march.

The following Monday, Guardian columnist and political activist (sorry, ‘rights campaigner’) Garry Younge was allowed to put together for a BBC Radio 4 series a barrage of sensationalist allegations in the same vein: that Britain, overnight since June 23, had become a seething cesspit of race-hate. Attacks were underway in terrifying, unprecedented volume.

On the advice of a senior BBC news executive – who claimed that the Corporation was listening to problems about post-Brexit coverage – News-watch submitted a formal complaint about the coverage of Harlow killing to the BBC Complaints Unit, focusing principally on the Sandford report.

Over seven-pages, it detailed that his approach was sensationalist, deliberately contrived to give maximum impact to the race hate claims, and also pointed out that it was seriously irresponsible and premature – in the light of the facts known to the police on August 31 and more generally about race-hate crime – to speculate so prominently either about race-hate motivation or about the crime’s possible link to Brexit.

The BBC’s response? A curt high-handed letter. It asserted that such speculation was legitimate because there had been a rise in reports of race-hate crime since June 23, and because other possible motives for Mr Jozwik’s death had been included in Sandford’s report.

The letter – which was mostly in an obviously standard format, and was so slipshod that it even spelled the name of Sandford incorrectly, omitting the ‘d’ – glossed over with what can only described as haughty arrogance the key points.

In response, News-watch submitted a second complaints letter pointing out the omissions and stating that the reply was totally unsatisfactory. That was on October 20.  On November 30 (ironically, the day of the manslaughter charges were laid) came the Complaints Unit’s second reply. It states:

‘We are sorry to tell you that we have nothing to add to our previous reply. We do not believe your complaint has raised a significant issue of general importance that might justify further investigation. We will not therefore correspond further in response to additional points, or further comments or questions made about this issue or our responses to it.’

The lessons learnt? The core BBC complaints process, which will remain as the conduit which will deal with most of the complaints submitted to the BBC after Charter renewal, is intrinsically and, irrevocably unfit for purpose. The Corporation remains the primary judge of what is deemed a ‘significant issue of general importance’

The second Complaints Unit letter does point out that the BBC Trust, in some circumstances, does entertain appeals. But the fact is that – as Richard Ayre, one of the current Trustees, has admitted – it has not upheld a complaint on EU-related matters in its entire existence.

Will Ofcom change that approach? Don’t hold your breath. And meanwhile, the totally inaccurate BBC assumptions about Brexit and race-hate continue to spew forth.

 

 

Bridgen putdown underlines rot at heart of BBC complaints process

Bridgen putdown underlines rot at heart of BBC complaints process

BBC Bias, BBC Complaints Process, EU Referendum | | by David Keighley

As the crucial referendum vote looms, how DO you complain about the BBC?

The reality is that the Corporation is its own judge and jury in dealing with complaints and has neatly-honed putdowns for almost every eventuality.

The odds are particularly stacked in the EU debate, as the News-watch submission to the DCMS consultation on BBC Charter renewal outlines. In the nine years since they were formed, the BBC Trustees have never upheld a complaint about EU coverage – even though senior BBC figures have admitted at various times that this aspect of their output has been biased.

Tough cookie MP Andrew Bridgen explained in the Daily Telegraph that he is the latest to try registering a complaint – only to be swatted aside like a tiresome bluebottle.

He very reasonably noticed that in the kick-off to the referendum campaign, the Corporation, as usual, is favouring the ‘remain’ side by, for example, allowing them to dominate the guest list on Newsnight; that coverage is representing David Cameron’s agreement as legally binding when it is not; and that business news on Today is regularly inviting pro-EU commentators to say what a vital and wonderful institution it is. All of which has been evidenced elsewhere.

Surprise, surprise, BBC Director of News James Harding disagrees. On what basis? Well primarily, it seems that because what poor, naïve Bridgen has observed is only the early days of the campaign and it will all even out in the ‘ebb and flow’ of events. Well silly him for not realising.

Of course balance is not a precise daily calculation and James Harding is right that there are days when almost inevitably, one side will receive more exposure than the other.

But the problem here is that – as Ryan Bourne of the IEA pointed out on the TCW – the BBC has got form in this respect, lots of it. For example, over 11 years of Today’s output, in monitoring by News-watch that covered almost half the programmes transmitted, only three Labour or other left-leaning guests favouring Brexit appeared. Was that down to the ‘ebb and flow’ of events? – or was another factor, such as outright BBC bias, in play? More examples abound on the News-watch website.

What Harding’s letter also underlines is that the BBC has got a neatly worked out answer to almost every situation. Another favourite is that both sides have complained, so the offending item must be balanced. Today editor Jamie Angus recently used this on Radio 4’s Feedback programme (which is supposed to represent listeners, but is mainly a conduit through which BBC executives rubbish them). He stated:

‘It’s a bit glib in a way to say if both sides are complaining volubly then we’re just about in the right place but I do sometimes fall back on that…..Genuinely, my perception is that I’m getting a pretty balanced mailbag.’ 

Any academic researcher would tell you the pitfalls of such crass generalisations.

Another is the ‘find the lady’ approach. When News-watch complained about Newsnight’s coverage of the David Cameron’s Bloomberg speech back in 2013 because the programme that evening contained 19 pro-EU guests ranged against only one definite withdrawalist (Nigel Farage, of course), the response was that we had missed that the previous December, there had been an edition which had debated the exit option and both sides had been evenly balanced.

This was bunk – in reality, the programme did not give the out camp a fair shout – but it was a classic BBC response which is wheeled out regularly: the complainant is wrong because somewhere in the thousands of hours of BBC output is something that miraculously balances the offending item.

James Harding has recently deployed yet another of his classic arguments. Here, the complainant alleged that on Today, Sir John Major had not been challenged firmly enough by James Naughtie (on December 16 last year) when he claimed that Brussels would become hostile to the UK, if God forbid, the electorate decided they wanted to leave the EU.

Harding’s response? He stated:

‘The ebb and flow of political discourse cannot, I think, be reduced to a check list of rebuttals’.

Clearly, ‘ebb and flow’ is a favourite phrase – but in other respects, too, this was a perennial favourite defence: it boils down to that in the BBC’s book, and especially on EU issues, presenters can do whatever they want, even when a pro-EU guest is getting away with blue murder.

What has now emerged through the response to Andrew Bridgen is that Harding and the high command at the BBC are likely to persist in this stonewall denial against Brexit complainants throughout the referendum campaign. He, Tony Hall, the Director General, and David Jordan, the Director of Editorial Standards, told the European Scrutiny Committee last year that this would not be the case.

Pigs, it seems, might fly.

BBC apology over Quentin Letts’ climate change programme ‘is the stifling of free speech’

BBC apology over Quentin Letts’ climate change programme ‘is the stifling of free speech’

BBC Bias, BBC Complaints Process, Climate Change | | by David Keighley

Once in a blue moon…? Hold the front page… because the BBC complaints department has actually apologised to someone.

Not, of course, to the battalions of folk who have been saying for years that coverage of topics such as feminism, multiculturalism, the EU and immigration is beyond the pale.

The response to them – as News-watch chronicles in its submission to government review of the BBC that closed today (October 8) – is ‘brickwall negativity’, combined with a liberal dose of bone-headed obfuscation to defend the Corporation at all costs.

The document notes that, according to Complaints Unit figures, only around 6% of complaints are ever fully upheld by the Corporation – and those that are usually revolve around marginal points.

So, step forward instead to collect this rare-as-hen’s- teeth apology a certain Dr Andy Smedley. Who? Well, he pursues a career publishing obscure papers on snow, ice and (of course!) renewable energy at Manchester University. And, if his Twitter feed is to be believed, he spends most of his time telling the world that we are all going to fry.

The good doctor complained that Daily Mail columnist Quentin Letts had the temerity, in the Radio 4 series ‘What’s the Point Of…?’, to dare to criticise the forecasts of the Met Office and to include a range of contributors who – shock, horror – even mocked the Met’s inaccurate forecasts.

Those who earn an estimated $1.5 trillion from governments round the world for pursuing their scared mission of alarmism clearly don’t like their gravy train being threatened. Dr Smedley, it seems, was particularly incensed.

The Complaints Unit grovelling response to him was:

‘…we do not consider the programme met our required standards of accuracy or impartiality in its coverage of climate change science. As previously stated, we also recognise that in giving voice to climate change sceptics, it failed to make clear that they are a minority voice out of step with the scientific consensus – which we would normally expect on the occasion when we include such viewpoints.’

Then in chilling Orwellian vein, it added:

‘Since writing to you originally, we have carried out an examination of the programme’s productions processes to discover how it (sic) went wrong. We are confident that the programme came about through an unusual combination of circumstances which we have now rectified to avoid any repeated problems.’

Put another way, the BBC has decided that the science is settled and that’s it. Quentin Letts and his chums are dangerous deviants because they do not agree with the ‘the consensus’. The programme’s production team is going away on a BBC indoctrination course to be told about their extreme folly in inviting them to speak. And in future, Letts et al won’t be allowed back on unless an army of Dr Smedleys first gets the chance to say they are talking rubbish.

Those of you who have followed the BBC’s bigotry in this arena will not be surprised by the approach – a similar torrent of alarmist bile was unleashed when, after the 2013/4 Somerset floods, Lord Lawson of Blaby, the former Chancellor of the Exchequer was asked on the Today programme about the causes and possible remedies.

It illustrates graphically that the Corporation is bursting its sinews to limit free speech in an area of science that is highly complex and far from settled. The Cameron government confirmed two weeks ago that it was continuing to waste billions of pounds a year on the assumption that climate alarmism is warranted, so this is a matter of massive public concern.

One ray of sunlight is that Culture Secretary John Whittingdale told the Conservative party conference this week that, in connection with Charter renewal, the Corporation will no longer handle complaints against its output because it had not ‘always been as fair and impartial as it should’. He declared:

“I know from the many letters and conversations that I have had that you have sometimes felt that the BBC has not always been as fair or as impartial as it should….

“…what is important is that the public should have confidence that complaints are examined independently and carefully. And that it is no longer the case that if you make a complaint against the BBC, the decision on whether it is justified is taken by the BBC”.

Let us hope that in this vital area, he delivers. Handing such complaints to an outside body which is both robust and genuinely independent will put an instant check on the Corporation’s rampant bias. The News-watch submission to Whittingdale shows in graphic detail how far the rot has taken hold – and the ludicrous contortions the Corporation performs to stifle free speech.

 

 

 

Photo by N@ncyN@nce